Shipping policy

At The Birdsnest, we love connecting our one-of-a-kind finds with vintage lovers near and far. Shipping is available for most items in our store, with shipping options and costs shown at checkout.

Some larger, heavier, or especially fragile pieces require extra care and are available for in-store pickup only. These items will be clearly marked “In-Store Pickup Only” on their product listing.

If an item is marked for in-store pickup only but you’re interested in having it shipped, please contact us before purchasing. In some cases, we may be able to arrange special shipping depending on the size, fragility, and destination. Any special shipping arrangements and additional costs must be agreed upon before the item is shipped.

Shipping costs are the buyer’s responsibility.

We carefully package our treasures for their journey, but carrier delays can happen and delivery dates are estimates. If your package arrives damaged or appears to be lost, please contact us promptly and keep all original packaging so we can assist with the carrier’s claims process.

Whenever possible, we encourage in-store pickup for larger and fragile vintage pieces to ensure they make it home safely.

Questions about shipping or need help with a special arrangement? Email us at info@lovethebirdsnest.com. We’re happy to help find the best way to get your treasure home!